Privacy Policy

Availabilit Pte Ltd (AVBT) recognizes the importance of safeguarding data of all our clients. AVBT will not disclose any data relating to our clients less restricted by applicable law.

Data Collection and Usage
AVBT will be the custodian of your personal data that is provided, collected and/or processed pursuant to this privacy policy.

Data collected will be used for purposes including but not limited to the following:

  • Provision of clients’ requested services;
  • Responding to clients’ enquiries or requests;
  • Responding to and taking follow-up action on complaints;
  • To co-operate with law enforcement agencies via legal processes such as current judicial proceeding, court orders and warrants that AVBT determines in its sole discretion to be legitimate and compliable;
  • To safeguard the legitimate interests of AVBT and its clients.

In the event whereby AVBT is obliged to disclose client data in adherence to served legal process(es), AVBT may disclose any forms of client data to the respective Law Enforcement Agency without prior consent or notification to the client. Any interactions between AVBT and the Law Enforcement Agency will not be divulged, in order to protect AVBT’s legal interests.

Anonymized Data
We may anonymize or aggregate your Personal Data so that you are not individually identified (“Anonymized Data”), and we may use such Anonymized Data to improve our Services. We also may also provide Anonymized Data to our partners, who may use that information in an anonymized form to understand how often and in what ways people use our Services so that they, too, can provide you with an optimal online experience. However, we will never disclose aggregate usage information to a partner in a manner that would identify you personally as an individual except as required to perform the Services or as otherwise set forth in this Privacy Policy.

Vendors and Affiliates
AVBT uses certain trusted third parties (for example, providers of datacenters, support tools and IT services) to help us provide, improve, protect, and promote our Services. From time to time we may need to share your data with these parties. We may also share your Personal Data with our affiliated entities and personnel globally. These third parties will access your information only to perform tasks on our behalf in compliance with this Privacy Policy. We may and our customers may share information as discussed above and throughout this Privacy Policy, but we won’t otherwise sell your Personal Data to advertisers or other third parties.

Security
We have personnel and third parties dedicated to keeping your information secure and testing for vulnerabilities. We also continue to work on features to keep your information safe in addition to things like Single Sign-On user authentication, and encryption of data in transit and at rest. However, no means of transmission over the internet or electronic storage is 100% secure, and while we endeavor to use commercially reasonable means to protect personal information, we cannot guarantee its absolute security.  If you access our Services via a third-party CRM platform or Cloud calendar (GSuite, Outlook 365), you should also protect your account with secure account credentials and prevent unauthorized access to your account and personal information.

Retention
Subject to the rights of users set forth above, we’ll retain information for as long as we need it to provide you the Services or to comply with applicable law. If you discontinue the service, this information can be deleted upon request. But please note: (1) there might be some latency in deleting this information from our servers and back-up storage; (2) we will not delete Anonymized Data and may continue to use it as describe in this Privacy Policy; and (3) we may retain information if necessary to comply with our legal obligations, resolve disputes, manage security risks, or enforce our agreements.

AVBT undertakes reasonable and appropriate administrative, technical and physical measures to protect the confidentiality, integrity and availability of Personal Data, whether in electronic or tangible, hard copy form. We shall also take reasonable steps to protect Personal Data from loss, misuse and unauthorized access, disclosure, alteration and destruction.

Updating/Deleting/Deactivating Personal data
If a user no longer desires our service, please email our Customer Support at support@avbt.com.sg for deletion of personal data.
Questions regarding this privacy policy may be directed to hello@avbt.com.sg.

The above stated Privacy Policy is correct as of 19 November 2020.